These are a few random tips about designing + dealing with clients + working in general that I’ve picked up. I wish I knew these things when I was first starting, so hopefully they’ll help some of you out!
– Always get at least a 50% deposit. No matter how big/small the project is. Cover yourself from the get go.
Once you get to work with clients you’ll know if you can trust them or not, and you might be able to become a bit more relaxed on this.
– Ask questions. Ask as many questions as possible about what the client has in mind for the design style, then put your design mind to use, and create an inspiration board. This is super easy to do + it helps both of you get a good idea of where to take the project. I have a bit of a mini questionnaire that I give to my clients to get a better idea of where they want to go with the design. Just things like what type style they prefer, colour preferences, anything to stay away from, etc.
– Use templates when sending the artwork.
Don’t just send basic JPGS/PDF’s. I like to use a pretty basic template, with very minimal info/text, to keep the focus purely on the artwork. Just my logo and basic info on the cover page. Then on each proceeding page a tiny bit of info about each option. Just basic info like ‘About Eve Logo Design. v03. March 2012.’ So you & the client can easily see where you’re at. See the example below…
– Start using an invoicing app.
I started off using Invoice Machine. I’ve migrated to Freshbooks now, but I highly recommend Invoice Machine if you’re just starting out. It’s easy to use + you can send invoices & estimates straight from the website.
– Give yourself time! Don’t rush things. Design something, then sit on it for a day or two, then go back to it.
You might have a completely new idea that you never thought of before. Fresh eyes can make all the difference.
– Cover yourself every which way possible in your quotes.
This includes things like including how many revisions are in the price, how much you’ll charge if the client goes over that, and any other terms you want to include. The last thing you want is for the client to come back and say ‘oh but this was/wasn’t included in the quote?’. I’m still in the process of nailing my quotes/invoices etc, so I’ll share more on this when I’ve got it a bit more sorted.